Debrief: User is Able to Enter Debrief for a Closed Task

(Doc ID 1488777.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

- Create Task with Open Status, Save.

- Update Status to Closed, Save.

- Click on Debrief button and even though the Task is Closed you can still enter information in the Debrief form.

Why is that?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms