EBusiness Gets Error After Logging In Unless Restarted Each Morning. (Doc ID 1488900.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Currently the system (R12.1.3) needs to be cycled each morning otherwise we get the error:

"You have encountered an unexpected error. Please contact the System Administrator for assistance"

Once it is restarted the menu loads normally. When shutting down using adstpall.sh the adoafmctl.sh & adformsctl.sh get the error:

"ERROR : Timed out( 100000 ): Interrupted Exception"

This is quite the issue for the customer, please advise as what is needed to troubleshoot.

Cause

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