Unable Open 'Manage Tax' From Requisition Form Due To Unexpected Error (Doc ID 1488924.1)

Last updated on OCTOBER 19, 2016

Applies to:

Oracle Purchasing - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

User is able to open "Manage Tax" page from "Requisition Summary" form via 'Tools > Manage Tax' option at Requisition Header level. However, if attempt to navigate to Manage Tax via  'Line' or 'Distribution' level, the following error is thrown: "You have encountered an unexpected error. Please contact the System Administrator for assistance."

In "Exception detail" page, error " oracle.apps.fnd.framework.OAException: java.lang.NullPointerException" was captured.

Reproducible Steps

Responsibility = Purchasing
Navigation = Requisitions > Requisition Summary
Query Requisition
Click 'Lines' button to open 'Lines' window
Select 'Tool->Manage Tax', then error "You have encountered an unexpected error. Please contact the System Administrator for assistance." will be thrown.

Cause

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