Auto Renewal Not Working For Service Contracts (Doc ID 1489230.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 Evergreen contracts are not creating renewal contracts although the independent condition is picked up by Date Assembler and the contract is listed in occurance details of the independent condition.

Cause

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