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Google Maps Displays Distance in Kilometers for USA Instead of Miles (Doc ID 1489402.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When opening Google Maps for the United States, the distance is shown in Kilometers and not in Miles.

EXPECTED BEHAVIOR
Expect that Miles should be displayed for US Addresses.
For addresses in other countries (i.e. Switzerland), it should display as 'Kilometers'.

STEPS
1. Login to Oracle Apps
2. (R) Field Service Manager > Field Service Setup > Launch Google Maps
3. Highlight a Task.
4. Choose View Selected Task(s) on map
5. When the map is displayed, click on the push pin and click the Address tab.

=> See the Distance field is in Kilometers, instead of Miles.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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