Federal Cash Receipts Issue: Receipt Application is Ignoring User Defined Priority
(Doc ID 1489630.1)
Last updated on FEBRUARY 28, 2019
Oracle U.S. Federal Financials - Version 12.2 to 12.2 [Release 12.2] Information in this document applies to any platform.
When applying a receipt to a customer's account with multiple outstanding invoices and debit memos, the amount being applied is not following the priorities in finance charges FVXDCECR set up screen.
Example: Priority is setup in the order: Penalty, Admin Charges, then Interest before outstanding invoices based on numeric value assigned. Finance charges setup to apply in the following priority – Penalty, Admin, Interest
PEN Priority=11 ADM Priority=22 INT Priority=31
Responsibility: Federal Administrator Navigation: Receivables Management > Cash Receipts
Enter amount of receipt and customer name and invoice number
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