My Oracle Support Banner

Pop Lists Not Showing Data When Defined Through Extensible Attributes in Customer Support HTML (Doc ID 1489702.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

The extensible attributes in the update service request page of Customer Support HTML application do not show the data when set up as pop list. Is there a way to show the data?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.