Strategy Work Items - Hard Dunning Letter 3 Shows Zeros And No Invoices (Doc ID 1489858.1)

Last updated on MARCH 10, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When you use the Dunning Hard Letter 3 in your Work Items, the letter that is produced does not list any invoices. Other seeded templates list the invoices related to this letter.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms