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Strategy Work Items - Hard Dunning Letter 3 Shows Zeros And No Invoices (Doc ID 1489858.1)

Last updated on MARCH 10, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When you use the Dunning Hard Letter 3 in your Work Items, the letter that is produced does not list any invoices. Other seeded templates list the invoices related to this letter.

Cause

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