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Missing Work Order Completion Information In Debrief / Express WO Page (Doc ID 1490153.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After completing an express work order, pieces of the completion information are missing. (reconciliation codes, shutdown start and end-date fields etc.)

Expect to see the completion information in Debrief Work Order and not only in the Work Orders details page.

The issue can be reproduced at will with the following steps:
1. Complete Work Order
2. Use Debrief to access it
3. Check the Completion Information

Cause

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