Credit Card Company Pay scenario: Expense Status Showing As Paid Although The Corresponding Invoice Is Unpaid (Doc ID 1490425.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Expense reports containing only business credit card transactions in 'Company Pay' scenario are
imported to Payables. The distributions of these employee expense report invoices
are properly reversed and the invoice amount becomes zero.
It has been observed that the expense status in the Expenses Home page is 'PAID'. How can it be possible since these zero amount expense reports have
not been yet included in a payment ?

Cause

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