Contact Email Address Is Not Populating in Print Request View Opened from Service Request Form
(Doc ID 1490465.1)
Last updated on JULY 14, 2020
Applies to:Oracle Teleservice - Version 22.214.171.124 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
On : 188.8.131.52 version, Service Request Form
Contact Email address is not populating in Print Request View opened from Service Request form
Steps to Reproduce
The issue can be reproduced with the following steps:
Navigate to Oracle Customer Support >Find Service Request.
SR Form> Go to Tools1>Print Request.
Contact s Email id is not populating though it is filled in the Form
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