Contact Email Address Is Not Populating in Print Request View Opened from Service Request Form
(Doc ID 1490465.1)
Last updated on JULY 14, 2020
Applies to:Oracle Teleservice - Version 184.108.40.206 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
On : 18.104.22.168 version, Service Request Form
Contact Email address is not populating in Print Request View opened from Service Request form
Steps to Reproduce
The issue can be reproduced with the following steps:
Navigate to Oracle Customer Support >Find Service Request.
SR Form> Go to Tools1>Print Request.
Contact s Email id is not populating though it is filled in the Form
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