Unable to Approve or Reject Counts When Counter is Contigent Worker - "The specified counter is not an active employee"
(Doc ID 1490472.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Inventory Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Cycle coun
Unable to approve cycle count approvals/rejections for cycle counts entered by contingent workers. When attempting to do it the following error appears:
ERROR
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The specified counter is not an active employee
STEPS
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The issue can be reproduced at will with the following steps:
1. Generate Cycle Count Request
2. Assign counting tasks to a contingent worker
3. Complete the count
4. Try to approve or reject the count
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |