My Oracle Support Banner

Unable to Approve or Reject Counts When Counter is Contigent Worker - "The specified counter is not an active employee" (Doc ID 1490472.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Cycle coun

Unable to approve cycle count approvals/rejections for cycle counts entered by contingent workers. When attempting to do it the following error appears:

The specified counter is not an active employee

The issue can be reproduced at will with the following steps:
1. Generate Cycle Count Request
2. Assign counting tasks to a contingent worker
3. Complete the count
4. Try to approve or reject the count


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.