Unable to Approve or Reject Counts When Counter is Contigent Worker - "The specified counter is not an active employee" (Doc ID 1490472.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Cycle coun

Unable to approve cycle count approvals/rejections for cycle counts entered by contingent workers. When attempting to do it the following error appears:

ERROR
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The specified counter is not an active employee


STEPS
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The issue can be reproduced at will with the following steps:
1. Generate Cycle Count Request
2. Assign counting tasks to a contingent worker
3. Complete the count
4. Try to approve or reject the count

Cause

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