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Unable to remove OU from Payee - Remove button is greyed out (Doc ID 1490867.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Payments - Version 12.0.1 to 12.2.8 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

From Payments setup administrator screen user needs to remove Operating Unit from one of the payees but "Remove" button is greyed out.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Funds Capture Setup Administrator
2. Payees - Go to task
3. Search, Update
4. 'Remove' OU icon is greyed out.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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