From Name Is Not Displaying From Email Center Queue (Doc ID 1491042.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When an email reaches the Email Center queue, the From field is blank when the sender's address begins with the characters '>>'.

The email does however display the From address correctly when the message is opened from the queue.


Cause

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