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Customer Merge Does Not Update CS_INCIDENTS_ALL_B Site Use ID and Party Site ID Columns (Doc ID 1491199.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Goal

Customer Merge did not update BILL_TO_SITE_USE_ID and SHIP_TO_SITE_USE_ID columns in CS_INCIDENTS_ALL_B.

Solution

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Goal
Solution


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