Service Contracts Import Process: Incorrect UOM at Line Level (Doc ID 1491212.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When importing a contract using the Service Contracts Import program the UOM shown on in the service contracts authoring form is not correct.  As part of the import process OKS_LINES_INTERFACE is populated with QUANTITY_UOM = EA and the PRICE_UOM=MTH and the BILLING_INTERVAL_PERIOD='MTH' but, after running the import program in the authoring form, at the line level, the UOM is displayed as Monthly instead of EA.

Steps to reproduce:

  1. Populate the interface tables as required, including OKS_LINES_INTERFACE with the value QUANTITY_UOM = EA.
  2. Run the Service Contracts Import program.
  3. Query the imported contract in the service contracts authoring form and check the displayed UOM at the line level
  4. The value is displayed as MTH.

 

Cause

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