APP-AR-96982 Cannot Apply "Receipt Write-Off" To Receipt

(Doc ID 1491251.1)

Last updated on OCTOBER 09, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


When applying a "Receipt Write-off" shows the error

APP-AR-96982: The total write-off amount must be in the range of -#### to ####. 

The Receipt Write-Off limits are set for the user in the Approval Limits Setup (Setup>Transactions>Approval Limits) and the write-off amount is within these limits.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms