XLAACCPB Fails to Process Credit Memos, Missing Row in XLA_AE_LINES (Doc ID 1491330.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Uanble to process Credit Memos, Create Accounting errors with:

Error Number Error Message
0            The subledger journal entry does not balance in the entered currency.
             Please verify the entered amounts on the journal entry lines

Review of the diagnostic shows that the rows in ar_distributions_all are created correctly, but when Create Accounting is run, the rows in xla_ae_lines table are created missing the credit side of the Credit memo 'REC' distributions entry.

Cause

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