Field Service Resource Setup Page not Opening (Doc ID 1491469.1)

Last updated on FEBRUARY 07, 2017

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Goal

 When trying to access the Field Service Resource Setup page, the following error occurs:

Error Page
Exception Details.
 oracle.apps.fnd.framework.OAException: No data found for region (/oracle/apps/csf/admin/resource/search/webui/ResSearchPG).
   at oracle.apps.fnd.framework.webui.JRAD2AKMapper.getRootMElement(JRAD2AKMapper.java:536)
   at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeDataFromJRAD(OAWebBeanFactoryImpl.java:3750)
   at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3472)
   at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1107)
   at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
   at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
   at _OA._jspService(_OA.java:214)
   at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
   at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
   at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
   at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
   at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
   at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
   at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)
   at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
   at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
   at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
   at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
   at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
   at _RF._jspService(_RF.java:217)
   at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
   at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
   at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
   at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
   at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
   at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
   at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
   at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
   at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
   at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
   at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
   at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
   at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
   at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
   at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
   at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
   at java.lang.Thread.run(Thread.java:619)
## Detail 0 ##

Exception:
oracle.adf.mds.MetadataDefException: Unable to find component with absolute reference = /oracle/apps/csf/admin/resource/search/webui/ResSearchPG, XML Path = null. Please verify that the reference is valid and the definition of the component exists either on the File System or in the MDS Repository.
   at oracle.adf.mds.internal.MetadataManagerBase.findElement(MetadataManagerBase.java:1451)
   at oracle.adf.mds.MElement.findElement(MElement.java:97)
   at oracle.apps.fnd.framework.webui.JRAD2AKMapper.getRootMElement(JRAD2AKMapper.java:508)
   at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeDataFromJRAD(OAWebBeanFactoryImpl.java:3750)
   at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3472)
   at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1107)
   at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
   at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
   at _OA._jspService(_OA.java:214)
   at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
   at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
   at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
   at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
   at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
   at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
   at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)
   at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
   at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
   at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
   at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
   at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
   at _RF._jspService(_RF.java:217)
   at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
   at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
   at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
   at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
   at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
   at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
   at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
   at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
   at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
   at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
   at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
   at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
   at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
   at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
   at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
   at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
   at java.lang.Thread.run(Thread.java:619)

 

 

Solution

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