Transactions Workbench: Performance When Creating Credit Memo with Tax Lines - Takes Several Minutes to Save

(Doc ID 1492003.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Attempting to save a credit memo with tax lines and it takes several minutes to complete.

EXPECTED BEHAVIOR
-----------------------
The credit memo should save in < 5 seconds.

Responsibility: Receivables Manager
Navigation: Transactions > Transactions Summary
Query the transaction to be credited
Go To: Actions > Credit
Fill in all the mandatory fields and Save

Cause

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