API OE_ORDER_PUB.PROCESS_ORDER Errors But Does Not Identify If Error Came From Header Or Line (Doc ID 1492219.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Transaction Entry

When attempting to use API OE_ORDER_PUB.PROCESS_ORDER for generation of Net Price (passing multiple lines), the following error randomly occurs, but the return_status from the PROCESS_ORDER API for each line is 'S', not 'E', so it is not possible to determine which line failed:

ERROR
-----------------------
tax_line 9
Ret status value:
AFTER ARP_PROCESS_TAX.summary1
PLSQL formula returned no taxable amount.
LEAVING OE_MSG_PUB.ADD
AR call raised Error :PLSQL formula returned no taxable amount.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use custom program to call the API with multiple lines.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the generation of Net Price and it is not possible to determine the failing line.

Cause

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