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Name Field In Add New Account Owner LOV For A Bank Account Is Blank (Doc ID 1492282.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Payments - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When trying to add a new account owner name for a bank account created at customer site, the list of values is showing only the Number and Type. It is not showing the Name and Alternate Name.
 
Steps to Reproduce:
----------------------------
Query a customer.  Go to bank account details at site level and try to add a new Account Owner name for the existing account as follows:

Payment Details
Click Update pencil next to bank account
In "Account Owners" section of screen, click 'Add Another Row'
Click torch icon next to 'Account Owner Name' field
Search and Select: Account Owner Name window is displayed
'Search By' Name
Enter % and press 'Go'
It displays only Number, Type. It is not showing Name and Alternate Name.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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