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Unable To Download OA.jsp Error When Attempting to Download iProcurement Catalog Template (Doc ID 1492311.1)

Last updated on MAY 27, 2021

Applies to:

Oracle iProcurement - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, E-Content Manager

When attempting to download the sample catalog file, the following error occurs:


Error

Unable to download OA.jsp from [<DOMAIN_NAME>].

Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. The responsibility is: iProcurement Catalog Administration 
2. Navigate to: iProcurement Administration Homepage / Agreements / Upload / Upload / Download Resources / Download
The error is received at this point.



Business Impact

Due to this issue, users cannot maintain catalogs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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