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Contract Number Parameter Not Showing Any Values In Service Contracts Main Billing Program (Doc ID 1492437.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Service Contracts - Version 12.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

The Service Contracts Main Billing program parameter Contract_number LOV returns no data and displays the following message:

"No entries found for List of Values"

Expected behavior:
Expect to see all the contract numbers eligible for billing.

Steps to Reproduce:
1. Go to (R)Service Contracts Manager (N) Requests> Run
2. Select 'Single Request' and click OK.
3. Choose the program 'Service Contracts Main Billing' and click on the Contract Number LOV
- there are no values returned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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