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While defining Trading Partner Setup For Bill To And Ship To , Site LOV is empty (Doc ID 1492547.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle EDI Gateway - Version and later
Information in this document applies to any platform.


On : version,

When defining Trading Partner for a Customer , for both Ship To and Bill To , Site LOV does not list any values.
Customer setup shows Active and Primary sites defined.
This issue is specific to one Customer alone.

Expect the active sites to be displayed

The issue can be reproduced at will with the following steps:
1. E-Commerce Gateway responsibility
2. Setup > Trading Partners > Query for the required Group
3. Click on Open and Assignment tab , see the Sites LOV is empty for this Customer '<Customer Name>'

The issue has the following business impact:
Due to this issue, users cannot define trading partners for this Customer.


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