My Oracle Support Banner

Entering A New Address Gets Error: You Cannot Pass The Party Site Number Because The Profile Option HZ:Generate Party Site Number Is Either Null Or Is Set Yo Yes (Doc ID 1492705.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to entering a new address, the following error occurs.

ERROR
-----------------------
You cannot pass the party site number because the profile option HZ:Generate Party Site Number is either Null or is set to Yes.

Responsibility:  Receivables Manager
Navigation:  Customers > Customers > Query a customer that has a BILL_TO address and a location for that
Create a new address
When entering the site uses: use another BILL_TO and put the same location name already being used by this customer.
Click the Finish button.
You will get a message about "The location already exists"
Add a letter or something else to the location to avoid the same location name
Press the Finish button again

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.