Collective Agreement Entitlement Evaluation Process is not Updating Element Entries (Doc ID 1493256.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Human Resources - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When updating values under 'Define Collective Agreement Entitlements', the new values are not pulling through consistently into the employees element entries when running the concurrent process 'Collective Agreement Entitlement Evaluation Process'.  The process does not update every element for each employee, sometimes it'll create a new entry for the new date, sometimes this is the new value sometimes it isn't. When rerunning the job on a different date it then updates different elements and not all of them, but then on the rerun it updates different elements than the run before, it seems to be acting inconsistently each time it runs, whilst also deleting the old element entry (therefore we are losing history).
   
Concurrent Process shows as completed successfully when run and does not experience any warnings or errors.
   
   
  Steps to Reproduce:
  The issue can be reproduced at will with the following steps:


   
  ES HRMS Manager > Work Structures > Collective Agreement > Define Collective Agreement:

  1. Datetrack to 1-Sep-12
  2. Locate relevant Collective Agreement for updating, navigate to Entitlements.
  3. Locate relevant Entitlement by arrowing down
  4. Select relevant Profile Name to have Value changed.
  5. Mark as an update.
  6. SAVE record.

  View > Requests > Submit A New Request > Choose Job 'Collective Agreement Entitlement Evaluation Process' > Parameters: Effective Date: 1-Sep-XX;
  Process mode: Evaluate and Apply; Either Single Assignment or Single Collective Agreement; Database Updated;

  Select either relevant person name or relevant collective agreement name. OK. Options: removA4 Style > OK.
  Submit Job.

  * Should now see the updates in values made to the collective agreement against the relevant Element Entries for an employee against that Collective Agreement.

Cause

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