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PO Change Order Workflow Fails While Change Is Done On Price ACCEPTANCE:011ORA-01476: divisor is equal to zero (Doc ID 1493611.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version

When buyer attempts to accept a change request, the following error occurs:

PO_ReqChangeRequestWF_PVT.ProcessBuyerAction(ACCEPTANCE:011ORA-01476: divisor is equal to zero) PO_ReqChangeRequestWF_PVT.Process_Change_Acceptance(PO_ReqChangeRequestWF_PVT.Process_Change_Acceptance) Wf_Engine.GetItemAttrNumber(PORPOCHA, RESPONSE_16131_16156, DOCUMENT_ID) Wf_Engine_Util.Function_Call(PO_ReqChangeRequestWF_PVT.PROCESS_CHANGE_ACCEPTANCE, PORPOCHA, RESPONSE_16131_16156, 242448, RUN)

The issue can be reproduced at will with the following steps:
1. Using the Purchasing responsibility, create a requisition and approve it.
2. Autocreate a Purchase Order (PO) from the above requisition and approve the PO.
3. Now the requisition undergoes a change request in iProcurement for price and is approved by the buyer.
4. Again for the second time the requisition undergoes a price change and notified to buyer.
5. When the buyer opens the notification and tries to accept it, the error occurs.




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