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Tax Total in iStore Not Matching the Sales Order Due to Rounding Issue (Doc ID 1493655.1)

Last updated on MARCH 21, 2018

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

--Problem

There is a Tax difference between the total tax in iStore and the total tax in Order Management for any orders submitted from iStore  resulting in an underpayment when using credit card payment

In iStore the tax shows as 0.01 more than the resulting order in Order Management  (OM) or vice versa

--Expected Behavior

Expect that the total tax shown in iStore is exactly the same as that shown in OM


--Steps

1.Access iStore , add items to cart and checkout
2. Check total tax
3. Submit the Order
4. Check the total tax in OM this is showing a difference of 0.01

Cause

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In this Document
Symptoms
Cause
Solution
References


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