My Oracle Support Banner

Auto Ship Confirm SRS Not Processing Some Confirmed Deliveries, Errors with Stop Outside of Current Inventory Period (Doc ID 1494037.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Automated Ship Confirm SRS program is scheduled to run for every 5 minutes. There are Deliveries stuck in 'Confirmed' status.
Upon re-running Ship Confirm SRS manually for that Delivery alone, then it is processed successfully.

Automated Ship Confirm SRS program failing with error:

Actual departure date for stop XXXX is outside the current inventory period of organization YYYY
Stop XXXX cannot be set to status CLOSED

  
STEPS TO REPRODUCE
------------------------------------------
1. Order Management Super User > Transactions > Find > Status
2. On Delivery tab > Actions > Ship Confirm
3. Close Trip and Set Delivery In-Trans are activated

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.