Auto Ship Confirm SRS Not Processing Some Confirmed Deliveries, Errors with Stop Outside of Current Inventory Period (Doc ID 1494037.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Automated Ship Confirm SRS program is scheduled to run for every 5 minutes. There are Deliveries stuck in 'Confirmed' status.
Upon re-running Ship Confirm SRS manually for that Delivery alone, then it is processed successfully.

Automated Ship Confirm SRS program failing with error:

Actual departure date for stop XXXX is outside the current inventory period of organization YYYY
Stop XXXX cannot be set to status CLOSED

  
STEPS TO REPRODUCE
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1. Order Management Super User > Transactions > Find > Status
2. On Delivery tab > Actions > Ship Confirm
3. Close Trip and Set Delivery In-Trans are activated

Cause

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