Forms Personalizations Not Visible On Service Request Form

(Doc ID 1494045.1)

Last updated on MARCH 22, 2018

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


 On 12.1.3:

The Forms Personalizations made on the Service Request Form are not visible.

The Personalizations are active and working, but it is not possible to see them and maintain the Personalizations.



- Open Service Request form

- Help - Diagnostics - Custom Code - Personalize




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