Transactions Workbench: Adjustments Over Invoice Line Amount Allowed In Collections But Not In Receivables

(Doc ID 1494188.1)

Last updated on MAY 10, 2016

Applies to:

Oracle Receivables - Version 12.1.2 and later
Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to create adjustments in Receivables and Advanced Collections and receive different results when entering an adjustment against a particular line.

In Receivables:  The following error is thrown when attempting to overapply an adjustment to a transacton:

APP-AR-11509 Adjustments cannot be more than available invoice line amount

In Collections:  IEX allows the adjustment to be created without error.

Cause

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