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Inconsistent Values for 'Quote To Contact' and 'Customer Contact' LOV On Service Contract (Doc ID 1494586.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


Customer Contact LOV in Service Contracts Authoring Form and the Quote To Contact LOV in Renewal regions are providing different results.

What is the logic for this difference?

Shouldn't these 2 LOVs return same results?


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