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MFS Laptop: Task Updates Entered On Laptop Are Not Synchronizing Back To Enterprise (Doc ID 1494976.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Synchronization

When attempting to update Tasks in MFS Laptop and sync back to Enterprise, the update does not sync back. When checking the Deferred Transactions, the following error is seen:

ERROR
-----------------------
Error Msg: Please enter a quantity for planned effort


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Update task in MFS Laptop, e.g. Update Task Description
2. Sync
3. Check Deferred Transaction

Cause

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In this Document
Symptoms
Cause
Solution


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