E-Business Suite - Why External Email Addresses Not Received Emails Sent With XML Publisher Bursting When SMTP Server Using Authentication (Doc ID 1495017.1)

Last updated on FEBRUARY 29, 2024

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 to 5.6.3 [Release 5]
Information in this document applies to any platform.

This document has been consolidated into <Document 1574210.1>. Please reference that Document for the latest updates.

When using XML Pubisher bursting to send the emails, inter-company emails can be sent out but external emails can not sent out successfully.

The SMTP server is using authentication.

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In this Document

Symptoms

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