"Invalid Payee Identifier" Error In 'Enter Debit Authorization' Screen
(Doc ID 1495524.1)
Last updated on MARCH 12, 2018
Applies to:Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
Find that the request 'Create Settlement Batches' fails with the error message: IBY_20220#ERRMSG=Payee Identifier is required:
java.sql.SQLException: ORA-20000: IBY_20220#ERRMSG=Payee Identifier is required o (ERR_OBJECT=Batch name)
ORA-06512: at "APPS.IBY_TRANSACTIONEFT_PKG", line 2128
ORA-06512: at "APPS.IBY_TRANSACTIONEFT_PKG", line 1161
ORA-06512: at line 1
When we try to update the "Payee Identifier" field in the 'Enter Debit Authorization' screen, the error message "Invalid Payee Identifier" is seen.
Steps to Reproduce:
1. AR Customers > Customer Account.
2. Navigate to Enter Debit Authorization screen.
3. In "Payee Details" section of screen, try to update the "Payee Identifier" field with what we believe is a valid value.
4. Get Error: Invalid Payee Identifier
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!