"Invalid Payee Identifier" Error In 'Enter Debit Authorization' Screen (Doc ID 1495524.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find that the request 'Create Settlement Batches' fails with the error message: IBY_20220#ERRMSG=Payee Identifier is required:

java.sql.SQLException: ORA-20000: IBY_20220#ERRMSG=Payee Identifier is required o (ERR_OBJECT=Batch name)
ORA-06512: at "APPS.IBY_TRANSACTIONEFT_PKG", line 2128
ORA-06512: at "APPS.IBY_TRANSACTIONEFT_PKG", line 1161
ORA-06512: at line 1

When we try to update the "Payee Identifier" field in the 'Enter Debit Authorization' screen, the error message "Invalid Payee Identifier" is seen.

Steps to Reproduce:

1. AR Customers > Customer Account.
2. Navigate to Enter Debit Authorization screen.
3. In "Payee Details" section of screen, try to update the "Payee Identifier" field with what we believe is a valid value.
4. Get Error: Invalid Payee Identifier

Cause

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