Process Eligibility Profiles Program For OLM Not Working Correctly
(Doc ID 1495902.1)
Last updated on FEBRUARY 22, 2019
Applies to:Oracle Learning Management - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.
On : 12.1 HRMS RUP5 version, Catalog Admin
When running the Process Eligibility Profiles Program, the following error is received:
Error in the log (OTA_RESOLVE_ELIG_PRF module: Process Eligibility Profiles for Learner Groups) but provides no additional information.
Customer is not able to View the output of the concurrent OTA_RESOLVE_ELIG_PRF module log
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
Step 1: Create Derived Factor Length of Service
Step 2: Create Eligibility Profile
Step 3: Create Learner Group and click ‘Process Eligibility Profiles For Learner Group’
Step 4: Go Back to learner Groups and click on ‘View Members’ icon. Error Thrown
Error: You cannot view members of this learner group as the Process Eligibility Profile for Learner Groups program is still running of has failed for New Hire in Sept
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