Customers Workbench: Unable to Delete Classification Value from the Customer Profile Classes Form (Doc ID 1496309.1)

Last updated on MARCH 17, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to delete a value from the Customer Profile Classes form.
After saving this change, and inquiry for the record, the value is displayed again in the Customer Profile Classes form.

Responsibility:  Receivables Manager
Navigation:  Customers > Profile Classes
Attempt to delete the Classification and Save

Due to this issue, users cannot delete the classification (can change but not delete)

Cause

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