Transactions Workbench: Unable to Unapply Credit Memo Applied to an Invoice with a Commitment (Doc ID 1496573.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to unapply the Credit Memo created against partial amount of Invoice having Deposit attached with it.

Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions
Create Deposit #12565 for USD 11.
Create Invoice #12566 for USD 422
Apply credit on invoice for some percentage (CM #12567)
Query Credit memo in transaction workbench and go to Actions
Applications and Unapply the transaction

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms