Work Confirmation Pending Approval Workflow Error ORA-20001 (Doc ID 1496658.1)

Last updated on OCTOBER 07, 2016

Applies to:

Oracle iSupplier Portal - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Work confirmation is stuck at Pending Approval and has not gone to next approver.   Due to this issue, users cannot proceed with receiving process.

Wfstatus output for item_type WCAPPRV shows

 

Steps To Reproduce
1.Enter Work Confirmation.
2.Submit for approval.

 

Cause

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