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R12: Users Are Unable to Log Into Applications (Doc ID 1497554.1)

Last updated on MAY 02, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Application users are not able to log into 12.1.3 instance. The following error is in the application.log file:

12/10/09 08:25:28.266 html: LeakSetting:
  global:true,session:false,aggressive:false,stderr:false,appslog:false,corelog:false
  ignoring:null
12/10/09 08:25:28.966 html: chain failed

at java.lang.Thread.run(Thread.java:619)
12/10/09 08:28:19.409 html: chain failed
javax.servlet.ServletException: Could not initialize class oracle.apps.fnd.sso.Utils

Cause

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In this Document
Symptoms
Cause
Solution
References


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