How to Resolve JRE Error When Attempting to Install Publisher Desktop on Windows 7? (Doc ID 1497731.1)

Last updated on AUGUST 31, 2015

Applies to:

BI Publisher (formerly XML Publisher) - Version 10.1.3.4.2 to 10.1.3.4.2 [Release 10.1]
Microsoft Windows (32-bit) - OS Version: 7
Microsoft Windows x64 (64-bit) - OS Version: 7

Goal

Attempting to install Publisher Desktop Utility on Windows 7 PC and the install generates a warning that the JRE version is not installed.

For Example:  The warning states that JRE 1.6 or higher needs to be installed, when version is already installed.

Solution

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