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Customers Workbench: ARXCUDCI - Error ORA-06512: AT "APPS.IBY_CREDITCARD_PKG" When Viewing Customer Credit Card Account (Doc ID 1497926.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version and later
Information in this document applies to any platform.


Attempting to view a customer's credit card account in Customers Standard form (ARXCUDCI) and receive the following error:

ORA-20000: IBY_10020
ORA-6512: at "APPS.IBY_CREDICARD_PKG", line 1298
ORA-6512 at " APPS.ARP_BANK_PKG", line 211


FRM-40735: POST-QUERY trigger raised unhandled exception ORA-20000.

Responsibility:  Receivables Manager
Navigation:  Customers > Standard > Query customer with a Credit Card
Go To: Bank-Accounts Tab


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

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