Error While Defining Asset Group "Insert Procedure Failed With The Following Error Message: 3004" (Doc ID 1498210.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Enterprise Asset Management > Asset Group Definition

ACTUAL BEHAVIOR
-----------------------------
When defining an Asset Group using the Asset Group Template, the following error occurs:

ERROR:
"Insert Procedure Failed with the following error message. 3004"

EXPECTED BEHAVIOR
-------------------------------

Do not expect to see the above error when defining asset groups.


WHAT IS WORKING
--------------------------

Nothing is working for this functionality.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. EAM Responsibility
2. Nav: Assets - Asset Groups
3. Enter Asset Group Details
4. Save.
5. Get above error.



Cause

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