Function not available to this responsibility. Change responsibilities or contact your System Administrator.

(Doc ID 1498737.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 02-AUG-2014***

Symptoms

Find that attempting to perform a Navigation by pressing a button or selecting an option on the Toolbar menu, the following error occurs:

Error:

"Function not available to this responsibility. Change responsibilities or contact your System Administrator."

Steps to Reproduce:

The issue is reproduce when clicking on a Button on the form or an Option of the Toolbar Menu.

e.g. Service Contracts (R) : Launch Contract (N) : Open a contract :
     - Tools (N) > Email Quote
OR - Summary (T) >  Renewal  sub-tab : Email Quote (B)
OR - Summary /Administration tab, click on  “Monitor” (B)
...

 

Cause

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