Create Accounting Errors with Generic Error: An internal error has occurred in the program xla_ap_acct_hooks_pkg.main. (Doc ID 1498836.1)

Last updated on JANUARY 18, 2017

Applies to:

Oracle Payables - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On release 12.1, Run Create Accounting program and the program fails with the generic error messages (duplicated) as below appearing in the log file:

 

An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_ap_acct_hooks_pkg.main. Technical problem : Error encountered in product API for extract

An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_ap_acct_hooks_pkg.main. Technical problem : Error encountered in product API for extract

 

No Oracle or other error is provided to clarify the source or type of error that has occurred.

 

Cause

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