My Oracle Support Banner

Internal Server Error: Page Timeout Occurs When Activating Email Accounts (Doc ID 1499247.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to activate an email account, the application times out and the following error occurs:


Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.


Steps

1.  Email Center Administrator responsibility
2.  Email Accounts > Summary > Update Email Account
3.  Set Status field to Active
4.  Select Apply



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.