Internal Server Error: Page Timeout Occurs When Activating Email Accounts

(Doc ID 1499247.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to activate an email account, the application times out and the following error occurs:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.


1.  Email Center Administrator responsibility
2.  Email Accounts > Summary > Update Email Account
3.  Set Status field to Active
4.  Select Apply


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