A Payment Batch Creates Duplicate Payment Records, But No Invoices Are Linked To Second Payment (Doc ID 1499643.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On occasion, the Payment Batch creates duplicate Payment records.  It is found the second set of payments are not linked to any invoices.

Steps to reproduce
This particular customer has offered this update regarding the same:
The second batch of (incorrect) transactions were created 4 minutes after the first batch of (correct) payment transactions according to the Record History.

Business impact
Unable to reconcile a transaction on the bank statement to Payables Payment Batch.

Cause

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