FND_NO_REGION_DATA When Navigating To Desktop Integration Manager->Create Integrator (Doc ID 1499694.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Desktop Integration Framework

When attempting to Create Integrator using the Desktop Integration Manager responsibility,
the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Exception Details.
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_DATA. Tokens: REGIONCODE = /oracle/apps/bne/wdf/integrators/webui/BneIntegratorsListPG;

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into EBS
2. Navigate to Desktop Integration Manager > Manage Integrators
3. Error page appears

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot create custom integrators using the Desktop Integration Framework, required for specific business purposes.

Changes

 Applied Patch 9055234 to obtain Desktop Integration Manager responsibility and associated functions.

Cause

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