Configurator Never Returns Control Back to Quote Lines "Your Configuration is being processed. Please wait...." (Doc ID 1499767.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quoting - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When configuring a quote line from Oracle HTML Quoting the configurator never returns control back to the Quoting Lines page

The Configurator page persists and displays the following message

"Your Configuration is being processed. Please wait...."

 

Navigation:-

HTML Quoting> Create a Quote > Enter a line and see the Red X indicating that the line isn't configured.
Click Actions --> Configure (B)
Configure item.
Click Finish (B)
Note that the clock spins and the message indicates that the configuration is being updated, but the page never takes me back to the quote lines.
User has to close the session and log back into Quoting. When I do this I see that the quote has been configured successfully

User wants configurator to return control back to the Quote Lines page.


Cause

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